Service Detail: Case & Bracelet Refinishing

Restoring the flawless beauty and sharp, factory-defined lines of your timepiece.

Beyond a Simple Polish

Professional refinishing is a meticulous, multi-stage process that goes far beyond a surface polish. It involves carefully restoring the original combination of finishes—brushed, polished, satin, or sandblasted—that define a watch's character. Our specialists use state-of-the-art lapping machines and laser welding technology to add material back into deep gouges, ensuring that we preserve the case's sharp edges and critical geometry, never over-polishing.

The result is a watch that looks as it did the day it left the factory.

Close-up of a perfectly refinished watch case

The Path to a Perfect Finish

01

Total Disassembly

The bezel, crystal, crown, and bracelet are all separated from the case to ensure every surface can be treated independently.

02

Damage Analysis

We map out every scratch, dent, and ding, and identify the original factory finishing patterns to create a restoration plan.

03

Laser Welding

For deep gouges, we use a precision laser welder to add matching metal back into the case, which is then shaped to the original contour.

04

Lapping & Sanding

A lapping machine creates perfectly flat surfaces and sharp, defined edges. Graduated sanding then prepares the surface for its final finish.

05

Precision Masking

Sections are meticulously masked with specialized tape to create the crisp, clean lines between different finishes (e.g., a brushed top lug and a polished side).

06

Final Finishing

Using a variety of wheels and compounds, our specialists apply the final polished, brushed, or satin finishes to match the factory original.

07

Ultrasonic Cleansing

The refinished parts are placed in an ultrasonic cleaner to remove every trace of polishing compound before reassembly.

The Impact of a Flawless Finish

Restored Aesthetic Appeal

Brings back the "new watch" feeling by eliminating the signs of daily wear and tear.

Increased Resale Value

A professionally refinished watch is often more desirable and commands a higher price on the secondary market.

Eliminates Deep Scratches

Our laser welding technique can repair damage that a simple polish could never fix.

Preserves Case Integrity

Our methods ensure that minimal material is removed, protecting the original shape and lines of the watch.

Refinishing-Specific Questions

For most watches, a professional refinish increases value. For some rare, collectible vintage models, collectors may prefer an "unpolished" state. We will always consult with you and provide our expert opinion on whether refinishing is advisable for your specific timepiece.

This depends on the quality of the refinishing. A poor polish removes a lot of material and ruins case lines. Our technique, especially with laser welding, removes a microscopic amount of material, meaning a watch can be safely refinished by us multiple times over its life.

Yes. Our specialists are trained to work with a wide range of materials, including stainless steel, yellow, white, and rose gold, platinum, and titanium. Each material requires its own unique set of tools, compounds, and techniques, which we are fully equipped to handle.