Terms Conditions
Last Updated: October 26, 2025
1. Introduction
Welcome to ChronoCraft. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Terms Conditions sets out how we collect, use, store, and protect the information you provide when using our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, shipping address, and billing address when you request a quote or send us your timepiece for service.
- Timepiece Information: Details about your watch, including brand, model, serial number, and service history, which are necessary to perform our services.
- Technical Data: IP address, browser type and version, time zone setting, and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our services, including processing your service requests and payments.
- To communicate with you, providing updates on your service, responding to inquiries, and sending important notices.
- To improve our website and services, using analytics to understand how our users interact with our platform.
- For security and fraud prevention purposes, ensuring the integrity of our services and protecting our clients.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All financial transactions are processed through a gateway provider and are not stored or processed on our servers.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You can also object to the processing of your personal data. To exercise these rights, please contact us using the information provided below.
7. Changes to This Policy
We may update this Terms Conditions from time to time. We will notify you of any changes by posting the new Terms Conditions on this page. You are advised to review this Terms Conditions periodically for any changes.
8. Contact Us
If you have any questions regarding this Terms Conditions, you may contact us using the information on our contact page or by emailing us directly at chronocraft@gmail.com.